About us

Permitted legal support for people who need it most.

Why we exist

Since civil legal aid was removed from most private law matters in 2012, thousands of people face parking enforcement, bailiff action, benefit denials, employment disputes, and consumer problems without any professional support. Solicitors cost hundreds of pounds per hour. Legal aid is unavailable. People are left to navigate complex systems alone.

We provide the support that sits between doing nothing and instructing a solicitor — lawfully, transparently, and at a price people can actually afford.

What we can do

Under the Legal Services Act 2007, anyone can provide legal advice, draft documents, negotiate on behalf of others, represent at tribunals, and handle administrative proceedings — provided the activity does not fall within the six reserved categories restricted to solicitors and barristers.

Our services cover: parking appeals, bailiff and enforcement defence, employment rights advisory, benefits and welfare support, consumer and debt guidance, housing and tenancy advice, family court McKenzie Friend assistance, ombudsman complaints, small claims preparation, and general legal research and drafting.

What we cannot do

Our approach

Every case starts with an honest assessment. We review the facts, research the law, and tell you where you stand on the balance of probabilities. If your position is weak, we say so — we do not take your money to fight a losing case. Where your matter has merit, we provide practical support grounded in case law and precedent. Where it requires a solicitor, we refer you transparently and prepare your case so you are not starting from scratch.