Pricing
Each service has a starting price, and your free assessment confirms the fee before any work starts.
- Not solicitors. Permitted legal support under the Legal Services Act 2007
- From £14.99, no subscription
Service prices
Parking tickets
- Parking Charge NoticeFrom £14.99Plus £10 only if the appeal goes to POPLA or the IAS.
- Penalty Charge NoticeFrom £19.99Plus £15 only if it goes to the tribunal.
Bailiffs and enforcement
- Bailiff & Enforcement DefenceFrom £39
- Order for RecoveryFrom £29.99In time. £49 out of time, with the TE14 application and TE13 witness statement.
CCJs and court claims
- CCJ Assessment & RemovalFrom £129The set-aside pack. £179 with consent talks with the claimant. The court fee and any solicitor's filing are separate.
- County Court Claim DefenceFrom £49The defence, ready to file. £79 for the stage after your defence: a review of the defence you filed, the witness statement, the bundle and the chronology.
Housing and tenancy
- Housing & Tenancy SupportFrom £29.99A deposit dispute evidence pack, or a social landlord complaint and Housing Ombudsman referral pack.
Family court support
- Family Court SupportFrom £99First assessment and bundle review. Hearing attendance £199 remote or £299 in person, up to a day, travel at cost.
More support
- Consumer Rights SupportFrom £24.99A complaint letter. £39 for a letter before claim and a drafted small claim.
- Legal Research & DraftingFrom £24.99A letter. £49 for a research note with sources and an action plan.
Information and signposting
These pages give information and point you to other help. No price is shown.
How long it takes
Every time here is our own working time, in working days: Monday to Friday, not bank holidays in England and Wales or a day we show as closed. It starts on the next working day once we have your payment and everything we asked for, and it stops while we wait for anything more from you. The operator, council, tribunal or court then takes its own time. The time for your case is shown before you pay.
- Parking and council tickets: the appeal, representations or document
- 3 to 5 working days
- Letters, defences and other single documents
- 5 working days
- The stage after your defence, the CCJ pack and the family court assessment
- An update within 5 working days, finished within 10
- A new case, or a question about your case
- A reply within 1 working day
Need it sooner? When you pay for a stage you may be able to add express, from £9.99: ready within 48 hours of your payment and everything we asked for, or within 3 working days on the three heaviest stages. The fee is shown with the box, and express is added only if you choose it. There is no express on the POPLA, IAS or tribunal stages, or on hearing attendance.
What £14.99 includes
A private parking charge appeal is from £14.99. No subscription.
- Appeal private operator charges
- Draft and submit your appeal
- If the operator rejects it, we take it to POPLA or the IAS for £10 more
- Case law assessment including ParkingEye v Beavis [2015] UKSC 67
Free to track
Track for free: the tracker keeps your ticket and its evidence in one place, and costs nothing.
If you want us to take over, tap Hand it to our team on the ticket.
Do it yourself or use Docketory
You can appeal a parking charge yourself. Here is how that compares with using Docketory.
Cost
Do it yourself
No fee to Docketory.
Use Docketory
The price listed above for your service, with no subscription.
Who prepares it
Do it yourself
You do. You write the appeal or letter and gather the evidence.
Use Docketory
We do. We prepare the appeal or documents from the details and evidence you give us.
What happens next
Do it yourself
You send it, keep track of the replies, and take it further yourself if you need to.
Use Docketory
For a private parking charge, we submit the appeal and take it to POPLA or IAS if the operator rejects it. Where a court is involved, we prepare and you file.
Refunds and solicitors' fees
You pay a fixed fee for each stage, shown before you pay, and only when that stage begins. Our fees pay for our work, not for a result, so we do not refund a fee because a charge or claim was not cancelled. If you cancel before we start, we refund the fee in full. Once we have started, we do not refund it, except where the law says so: if you cancel within 14 days of paying, we keep only an amount for the work done so far. If our work falls short, we put it right. The full terms are in section 5 of our Terms.
Where a matter needs a solicitor, we say so, and the solicitor's fees are separate.
You pay for the work, not the result.
How refunds workCommon questions
Not sure you need us? See how your options compare.