Case stories

These are real matters from Docketory's own files, won and lost. Each one sets out the issue, how it unfolded, what was sent, what the decision body said, and where the matter went next.

The companies, firms and public bodies on the other side are named. No person is identified, and nothing in a story says whose matter it was. A matter that belongs to a client, or to anyone else, is told only with that person's written consent. The stories are told for what they show about a route, not as a record of results, and one matter's outcome says nothing about another's.

How case stories are chosen and labelled

Want to try deciding one yourself? Be an adjudicator takes real cases an ombudsman, a tribunal or another decision-maker decided, and a few from Docketory's own files, with every name removed, and asks for your ruling before it shows theirs.